store-Template saleall 2100 130000+ Customer Reviews 7*24h Customer Service 3-7 Business day Estimated Delivery Product Description Pls click here Description: DOUBLE STABILITY: To enhance the stability of the cat tree, we use anti-toppling screws, so that you can secure the cat tree to the wall for extra protection. For stability, place the cat tree on a flat floor and in a corner or against the wall, avoid placing it in a humid environment. FOR MORE THAN ONE CAT HOME: This professional cat tree has three perched platforms, two fan-shaped condos, one plush basket, one scratching board, eight scratching posts, and three elastic balls. This large cat tree is suitable for two or three normal-sized cats or several kittens. PLUSH CAT TOWER: The whole cat tower is covered by soft plush with durable sisal ropes of the scratching posts and board. This is a comfy, interesting, harmless, and practical cat tower. Selected materials of the cat tower will ensure you and your cats a long service life. ILLUSTRATED INSTRUCTIONS: Do not worried about assembly. We have illustrated instructions to guide you through the assembly. If you have any problems and questions, please feel free to contact us for further assistance. PROTECTION FOR YOUR FURNITURE: Having this attractive cat tower at home, your cats might not destroy your leather sofa anymore. This cat tower has everything they want, caves, perches, elastic balls and especially scratching posts, which are made of sisal ropes. Natural materials for cats to sharpen their claws. Packing List: 1 x Cat Tree 1 x Instructions Large Adult Cat Tree Tower with Condos Pet Play House Cat Activity Center 68.5in Specifications: Material: particleboard, 400G plush Color: Dark Gray Overall size: 21.5x21.5x68.5inch (LxWxH); Scratching board size: 19x6inch (LxW); Condo size: 13.6x13.6x12inch (LxWxH); The max. weight capacity of basket: 11lb; G.W.: 44lb; N.W.: 41.4lb Note: Please allow 0.5inch error due to manual measurement. Pls click here Payment 1. Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction automatically. 2. If for some reason there is any issue with the payment, please contact us, and we will be glad to work with you to have it resolved ASAP. Shipping 1. Saleall2100 has 3 warehouses located in CA, IL and NY, so your parcel will be shipped from one of them 2. Package handling only takes 1 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out. 3. According to eBay policy, we only ship to eBay ADDRESS . Once your payment is completed, you can leave eBay note or click the button named contact seller in your purchase history if the changes are needed before we send the product. 4. If an address change is needed after sending your item, you will be responsible for any fees associated. 5. Orders placed on weekend will be shipped within 2 days. 6. Fedex :2-6 business days; UPS : 2-6 business days; USPS : 3-9 business days. 7. We only ship to the Mainland 48 states, and we do not ship to Alaska, Hawaii, FPO or APO addresses. Terms of sales 1. All of our items come with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via eBay messages. All returns should be shipped with delivery confirmation. 2. Please note that all returns must be pre-approved by Saleall2100. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. 3. All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the round-trip shipping fee. (E.g. you bought wrong model or wrong color). 4. We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return. 5. We reserve the right to refuse any returns for objective reasons. Feedback 1. Saleall2100 always leave positive feedback to all the customers. 2. If you are satisfied with the product you received, please leave us positive feedback and 5 star comment, which will be highly appreciated. 3.If there is any problem about your order, please contact seller prior to leaving feedback, and we will be glad to work with you to have it resolved. Contact us 1. Before purchasing, you can contact us directly by clicking " Ask a Question" at bottom of this page. 2. After purchasing, you can contact us by clicking the button named contact seller in your eBay purchase history. 3. We will answer your question within 24 hours(except Holiday).